Last updated: September 2026. This document is a starting template. Have it reviewed by a qualified lawyer before relying on it.
7-day money-back guarantee
If WhopWoo doesn’t work for your store, email support@whopwoo.com within 7 days of your first payment and we will refund it in full. We may ask what went wrong so we can fix it, but a refund doesn’t depend on your answer.
Renewals
Monthly and yearly renewals can be cancelled at any time from your account and won’t be charged again. Renewal payments are not normally refunded. If you were charged for a renewal you didn’t intend, contact us within 7 days and we will look at it.
How refunds are paid
Refunds go back to your original payment method through Whop, our payment processor. They usually appear within 5–10 business days, depending on your bank.
After a refund
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